Facebook

1
Bad – based on 3 reviews
Business

1601 Willow Rd
Menlo Park, CA 94025-1452

www.facebook.com

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Facebook — Reviews, Complaints and Ratings

Trust Lobby® filed the complaint
August 28, 2023

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


Incident date: August 28, 2023

Reviews

Russell Wagner
November 5, 2023
I bought a Marine Corps. birthday hat from a company called Vincustom from an add on Facebook! When I received the hat, it was worst quality ever, the writing on the hat is hardly readable. I sent them an email requesting a refund. They won’t answer my emails, or issue a refund. After many emails to them, they offered me a free t-shirt. I don’t want a t-shirt. I did not get what I purchased, they say satisfaction, I am not satisfied with the piece of trash hat they sent me. A company that disrespects the Military and Veterans, and rip them off should not be allowed on Facebook. Get me a refund, and I would like Facebook not to allow ripoff company’s to advertise on Facebook! Let’s be fair and honest!
Red_Bombshell76
October 12, 2023
I was trying to post some pictures of my best friend birthday and did not know I was suspended from using Instagram and Facebook. They pulled an old post from 2018 and told me it was against the community standard. I don’t understand why they waited until 2023 to tell me that. I felt it was not a valid reason to suspended me from Instagram and Facebook behind something that was not recent. I want them to stop digging into my old posts from years ago since I am not posting anything bad as of now. I want them to remove me from suspension since it is not a valid reason to suspend me now.
Jamie D
August 28, 2023
For OVER 9 MONTHS I’ve been emailing Facebook Support regarding a ‘block’ on my Business Page. I have emailed them around 60 times but keep getting lied-to, conflicting answers and told to keep waiting! This issue has put a complete stop to my Business audience growth and I have felt a ton of stress, sadness and frustration over it! – I feel like this is appalling behaviour for a company like Facebook and I am absolutely disgusted by it!! …I was told that I had a ‘Unique Bug’ in my account, which was preventing people from receiving invitations to join my Business’s Private Group. I was informed the issue was being escalated to the ‘Engineering Team’ to be resolved. I first raised the issue in Nov 2022 but have been given endless excuses, lies and pointless generic-responses since! I just can’t understand why this problem cannot be addressed!!! By fixing the issue! …By removing the ‘Unique Bug’ they said I have in my account and making it possible for me to invite people from my Business Page to be received into my Private Group again!


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